Frequently Asked Questions
1474 Saur Ln
New Braunfels, TX 78130
Monday - Friday: 8 am - 5 pm
After-Hours On-Call Options Available
Daily: 24/7
We offer flexible month-to-month lease options, allowing you to store with us for the duration that suits your needs, whether short or long-term.
You can conveniently pay your storage bill online using a debit/credit card or bank withdrawal. You also have the option to set up autopay directly on your account or ask us about other payment options.
A valid form of government-issued ID, such as a driver’s license, passport, or state ID, is necessary for renting a unit or parking space.
Certain items are not allowed for storage, including perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.
An onsite manager is an individual stationed nearby or at the location to oversee daily operations, manage staff, handle customer interactions, and ensure the facility's smooth functioning.